Kitchen Order (send order to kitchen or not)

Using the Kitchen Feature in Zuriey POS for Restaurants

The Kitchen Feature in Zuriey POS is designed to streamline the process of sending orders to the kitchen for preparation. This feature allows restaurants to manage orders efficiently, ensuring that only the necessary orders are sent for preparation.

Enabling the Kitchen Feature

To utilize the kitchen feature effectively, follow these steps:

1. Navigate to the POS Screen:
   • Open the POS screen in Zuriey POS.
2. Enable the Kitchen Feature:
   • On the POS screen, look for a checkbox labeled for sending orders to the kitchen.
   • Check this checkbox to indicate that the order should be sent to the kitchen for preparation.
   • Orders without this checkbox checked will not be sent to the kitchen and will be treated differently, such as for immediate service or other specific requirements.

How to Use the Kitchen Feature Effectively

1. Order Management:
   • When an order is placed at the POS, ensure that you check the kitchen checkbox if it requires preparation.
   • This helps distinguish between orders that need cooking and those that can be served immediately.
2. Viewing Orders in the Kitchen:
   • Once an order is sent to the kitchen, it will appear on the kitchen screen.
   • Kitchen staff can view all incoming orders and manage them accordingly.
3. Marking Orders as Cooked:
   • After preparing an order, kitchen staff can mark it as cooked.
   • This status update will reflect in the order screen for service providers, allowing them to serve it to customers promptly.
4. Auto-Refresh Functionality:
   • The kitchen and order screens will auto-refresh after a certain interval (default is set to 600 seconds).
   • This ensures that all staff members have up-to-date information on current orders.
5. Customizing Refresh Duration:
   • If needed, you can change the refresh duration by modifying the NO ACTION REQUIRED .

Conclusion

By enabling and effectively using the kitchen feature in Zuriey POS, restaurants can enhance their operational efficiency, improve communication between front-of-house and kitchen staff, and provide better service to customers. Ensure that all staff are trained on how to use this feature for optimal results. If you have further questions or need assistance with specific configurations, consult Zuriey POS support resources!